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Council star ratings report 2007

29 November 2007

People whose councils provide or arrange their social care are benefitting from better services for the fifth year in a row.

That's the picture given by our annual star ratings for councils, published today.

Councils that improved this year showed a greater focus on the things that really matter to people. This includes care for people who may otherwise go into hospital, support for carers and homecare services that help people remain in their own homes.

The star ratings show a similar pattern to last year:

  • star ratings improved for 24 councils, but got worse for 15
  • there are no councils giving people a zero-rated service
  • there are 28 councils (19%) with one star, 74 (51%) with two stars and 48 (32%) with three stars.

Our chief inspector Paul Snell said: “People who are eligible for social care arranged by their own council are receiving an improved service.

“The councils serving people well aren’t just providing good social services. They are constantly raising their game and aiming high to continually improve and to provide the best possible services for local people.”

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