Performance assessment handbook
Updated 17 October 2008
Get an overview of how we assess how well councils are
delivering services and what prospects they have to improve.
About the handbook
The Performance assessment handbook for adult social care
services covers the performance year 1 April 2007 to 31 March
2008.
You can use the handbook now to understand how we decide your
star rating, which we will publish in November 2008.
We will continue to assess how well councils meet a range of
outcomes for people who use services.
The handbook describes the evidence we will use
and the way we will score how well councils are achieving these
outcomes.
The most up-to-date version of the handbook is available on our
website, below.
As we confirm dates and new guidance is produced, we will update
the handbook so we can keep you informed about our processes.
Download the handbook
Download the handbook and the annexes available so far.
- Performance
assessment handbook (Word, 532 KB, opens in a new
window)
- Annex 1 -
Outcomes and grade descriptors (Word, 452 KB, opens in a new
window)
- Annex 2 -
Scoring and how we will reach your performance rating (Word,
310 KB, opens in a new window)
- Annex 3 -
2007-08 PAF PI information including Key Thresholds with bandings
for Adult PIs for 2007-08 (Word, 261 KB, opens in a new
window)
-
Annex 4 - Self-assessment survey guidance (Word, 1.16 MB, opens
in a new window)
- Annex 5 -
Glossary (Word, 63 KB, opens in a new window)
- Annex 6 - Policy
and guidance on priority improvement councils (Word, 82
KB, opens in a new window)
- Annex 7 -
Failing and zero star councils (Word, 48 KB, opens in
a new window)
-
Annex 8 - Arrangements for Quality Assurance (QA) and moderation of
performance judgments for Adult Social Services 2007-08 (Word,
300 KB, opens in a new window)
- Annex 9 - Guidance on
written representations in relation to the award of performance
ratings (Word, 101 KB, opens in a new window)
- Annex 11 - Steps in the
Performance Assessment process (Word, 386 KB, opens in a new
window)
-
Annex 12 - CRILL Guidance (Word, 242 KB, opens
in a new window)
- Download the 2008-09 CRILL data capture
spreadsheet
- Frequently
Asked Questions about CRILL 2007-08 (Word, 300 KB, opens in a
new window)
- Annex
13 - Use of Regualtory Information(Word, 526 KB, opens in
a new window)
Council self assessment survey report
The self-assessment survey (SAS) report contains our feedback to
councils about overall trends in performance and delivery for
2007-08.