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Contact us

Find out how to contact us.

There are two ways for care providers, councils and other social care professionals to contact us:

1. General enquiries and feedback

For general enquiries about CSCI policies and processes, social care legislation and national minimum standards contact our helpline:

Telephone

  • 0845 015 0120
  • 0191 233 3323

About our helpline numbers: find out how much it costs to call and when the helpline is open.

Email

Online

You can also use the feedback form if you have any comments or questions about our website.

Service providers, if the people who use your service, or their representatives, need to contact us, please give them our helpline details. Councils, if you refer any of your customers to the Commission, please give them the helpline details.

2. Inspection, registration, regulation and performance assessment

Regional contact teams

For questions about how we register, inspect and regulate your service or the performance assessment of your council contact your regional contact team:

More contact details

Head office

  • Head office: our offices in London, Newcastle and Leeds

Children's services

Since April 2007, children's services have been regulated by Ofsted. For queries about children's services, contact Ofsted via the details below:

Ofsted National Business Unit
Royal Exchange Buildings
St Ann’s Square
Manchester
M2 7LA

Who to contact in Scotland, Wales and Northern Ireland

We only deal with social care in England.

For information about social care in Scotland, Wales and Northern Ireland please go to the websites below:

Utilities

Inspection reports

Star ratings