Skip to main content

Criminal records

You are required to include an enhanced Criminal Records Bureau (CRB) disclosure certificate when submitting your registration application.

It is a requirement of Regulation 3 of the National Care Standards Commission (Registration) Regulations 2001 that persons applying for registration provide an enhanced CRB disclosure certificate that has been countersigned by the Commission.

The criminal record disclosure process includes ‘spent’ as well as ‘unspent’ convictions because you will be working with vulnerable adults.

This means that we are entitled to ask you about any convictions you have ever received, even if they were a long time ago. The CRB disclosures includes Protection of Vulnerable Adults (POVA) and Protection of Children (POCA) checks, depending on the type of service you will be providing or managing.

How to get your certificate

The following steps will assist you in completing and understanding the CRB process.

1. How do I get a CRB disclosure application form?

  • Call the Criminal Records Bureau on 0870 90 90 811.
  • Quote the registered body number for the Commission for Social Care Inspection: 23244300003.
  • Request a criminal record disclosure check at an enhanced level
  • The CRB will post an application form out to your home address.

2. How do I complete my CRB application form?

When your form arrives, contact your regional registration team. They will tell you which of our offices you need take the form to, so we can verify it.

Identification

You will need to provide all of the following documents along with your form in order for a member of our staff to verify your identity:

  1. Photo identification (a passport or driver’s licence)
  2. Two utility bills or bank statements listing your current address, from two different utility companies or banks.

Because we have to check your identity, you will have to attend in person with the above documents.

Payment

You will also have to give us a cheque or postal order to the value of £36 to accompany your application form, unless you paid the CRB directly when you requested the form.

Cheques and postal orders must be payable to the Criminal Records Bureau.

We are unable to accept any other forms of payment. We will give you a receipt upon completing your verification.

3. What happens next?

We will verify your form and then it will be signed by one of the Commission’s authorised countersignatories and forwarded to the CRB for processing.

Once the CRB have completed their checking procedure, they will send you a copy of your disclosure in the post.

Please include a copy of this disclosure certificate with your application for registration with us.

You can track the progress of your application in the following ways:

  • Call the CRB Customer Services Team on 0870 90 90 811
  • Go to the CRB website and tracking your application online at www.crb.gov.uk/tracking

If you do not follow the instructions below, the CRB will return your form, causing delay:

  • Please complete the CRB form in black ink only and in BLOCK capitals.
  • Do not use correcting fluid (e.g. 'Tippex').
  • Make sure your previous addresses, for the last five years, are listed on the form.
  • Make sure your personal details are completed in full.
  • Sections X, Y and Z on page 4 of the form are for Office Use Only – please do not fill in these sections.

Please note: We are unable to accept registration application forms unless a completed enhanced CRB certificate, obtained through us, is provided with your registration form.

If this is not included, we will return your registration application pack to you.

Utilities

Inspection reports

Star ratings