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Key lines of regulatory assessment (KLORA): Guidance for inspectors

7 January 2008

Read the guidance that explains how our inspectors should use KLORA to assess evidence they have about a social care service.

KLORA are the guidelines that describe what we think a poor, adequate, good or excellent care service would look like. They are based on the national minimum standards and they help our inspectors make decisions about the quality of a care service.

The guidance tells our inspectors:

  • what KLORA are
  • when they should use them
  • how they should apply them to different services
  • what they should do if they have evidence that does not 'fit' examples in with KLORA.

Find out more

  • Go to our KLORA homepage to download the KLORA guidelines for your service type.

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