Skip to main content

Ratings and reports

Find out about the ratings we give care services following an inspection and about the reports we write on each service.

Ratings

Following a key inspection we give each service a quality rating, ranging from zero stars (poor) to three stars (excellent).

The rating is included in your inspection report.

Reports

We write a report after each inspection. You will receive a copy of the draft report to check for factual accuracy before it is published on our website.

Utilities

Inspection reports

Star ratings