Random inspections
These shorter inspections take place if there is a
specific issue in your service that we need to follow up. They
happen in addition to the key inspection.
We might be following up information about a concern, complaint
or safeguarding issue.
Sometimes we visit to see what progress you’re making on an
issue identified at an earlier inspection.
We may also visit if you’ve had a change in manager or have made
changes to your service.
Sometimes we may visit a good or excellent service as part
of our random checks.
Random inspections will usually be unannounced.
Frequency
These inspections are called random because they may happen
at any time.
We want to reassure people who use services and the public that
we are monitoring the care people receive.