About the Complaints Review Service
Find out about our complaints team, how they can help
you and how to contact them.
Our complaints team is responsible for:
- dealing with complaints about CSCI
- developing CSCI's complaints and service improvement policy,
procedure and practice
- co-ordinating enquiries about the Parliamentary Ombudsman
- supporting the organisation and influencing the development of
wider social care and health complaints policy.
If you want to make a complaint, please go to our
How to make a complaint page on our main CSCI website.
How to contact us
Contact us if you want to:
- make a complaint about CSCI
- ask about our complaints policy
- ask a question about the Parliamentary Ombudsman
- speak to our Head of Complaints and Service Improvement.
Write to:
Complaints Review Service
Commission for Social Care Inspection
33 Greycoat Street
London SW1P 2QF
Telephone: 020 7979 2067
Fax: 020 7979 2095
Email: complaints@csci.gsi.gov.uk