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Removing benefit barriers to getting involved

Updated 24 October 2007

How can organisations pay and reimburse the expenses of people who use services who get involved in their work without affecting people's benefits?

That's the challenge looked at by our new report, called Benefit barriers to involvement.

The report contains the findings of a seminar held earlier this year. This explored how the inflexibility of the current benefit system deters, and in many instances prevents, people who use services from getting involved.

This is despite the involvement of people who use services being a key government policy in the development of social care and health services.

The seminar was organised by the Joint Participation Steering Group, which includes people who use services, representatives of national organisations who want to involve people, the Government, and CSCI.

What people said

Delegates at the seminar spoke passionately about why they felt involvement is so important. A key theme centred upon the desire to be active citizens through supporting the development of better services.

But they also talked about how the benefit gets in the way of involvement. One delegate said: "They are threatening to take me to court about this. All the trouble has put me off. It was like a nightmare. I had all my benefits stopped."

Social care and health organisations emphasised that they are struggling to involve a diverse group of people in their work because of the current benefit rules.

One of them said: "We do have a problem...the benefit system is very restrictive...the current benefit regulations make it much harder to involve people. They create unnecessary red tape."

The report outlines the key themes emerging from the seminar including identifying the barriers to involvement, core principles for reform, and some proposed solutions.

Find out more

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