Quality ratings
We publish a quality rating for each care home and care
service to make it easier for you to compare the quality of
different services.
What are quality ratings?
We want to be able to tell people simply and clearly how well a
registered service is doing against national standards. So we have
introduced quality ratings to indicate whether a care home or care
service is 'excellent', 'good', 'adequate' or 'poor'.
Following a key inspection for a care service we will give them
stars to show how good they are. The more stars we give them, the
better we think they are.
So if we give:
- 3 stars
- this means it is
excellent
- 2 stars
- this means it is good
- 1 stars
- this means it is
adequate
- 0 stars
- this means it is
poor.
More about quality ratings
Involving people who use and provide services
We have set up national and regional quality boards to
involve people who use services as well as people who commission
and provide services so that they can make sure we produce high
quality work.
Background information on CSCI Professional
More information about quality ratings can be found on CSCI
Professional, our website for care providers, councils and other
social care professionals.