Councils improve services for fifth year running
29
November 2007
People whose councils provide or arrange their social care are
benefitting from better services for the fifth year in a row.
That's the picture given by our annual star
ratings for councils, published today.
Councils that improved this year showed a greater focus on the
things that really matter to people. This includes care for people
who may otherwise go into hospital, support for carers and homecare
services that help people remain in their own homes.
The star ratings show a similar pattern to last year:
- star ratings improved for 24 councils, but got worse for
15
- there are no councils giving people a
zero-rated service
- there are 28 councils (19%) with one star, 74 (51%) with two
stars and 48 (32%) with three stars.
Our chief inspector Paul Snell said: “People who are eligible
for social care arranged by their own council are receiving an
improved service.
“The councils serving people well aren’t just providing good
social services. They are constantly raising their game and aiming
high to continually improve and to provide the best possible
services for local people.”
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